1. your ticket is one that the department may simply cancel or should be sent to the court (most of them), and
2. you have submitted it within the 10 business day deadline.

Once the court has read your appeal and made its' decision, they return the docket with decision forms to the court clerk, who then processes the decision and mails out a letter.

• Temporary employees — The price of your permit depends on the length of time that you are going to be working on campus. You should ask our cashiers for the most current information when you come in to purchase a permit. As a temporary employee, you are not eligible for payroll deduction.
• Permanent employees — Purchasing an annual permit is going to be the best option, regardless of when you start your job. The permit will expire July 31 each year, and we prorate the permit price beginning in October. Payroll deduction is only offered to new permanent employees until February 1 each year. Otherwise, you must pay for the permit when you come into our office.

1. Return your permit on your last day of employment. We can give you a courtesy for the rest of the day.
2. We will calculate the amount that the permit is worth at that time, based on a monthly fee.
3. If you did pre-tax payroll deduction, you will not get any refund. However, if you chose 26 or 16 pay periods, you will probably come out about even.
4. If you did payroll deduction after tax, or paid for your permit outright at the beginning of the year, you will qualify for a refund for the difference between the amount you’ve paid and the value of the permit. No refunds will be processed for less than $5, and your refund will be applied first to any outstanding tickets or any other outstanding balance you might owe to the University.

1. Rules — The Parking Commission makes and/or changes the Rules. If you have a suggestion about changes that you think should be made to the Rules, send a letter in care of the Parking Department, or email suggestions about rules changes to kupark@ku.edu.
   
   
2. Tickets — Most ticket must be appealed – they can not be cancelled by Parking & Transit. In limited cases, such as duplicate tickets, tickets in a lot where you normally have a permit to park, etc., it is possible that Parking can help you with it. Please give us a call.
   
   
3. Parking Officers — Complaints about parking officers should be directed to the field supervisor, Dave Moore, by asking for him when you call the main parking number: 864-7275.
   
   
4. Parking Offenders — If you call the main parking number, they will take the information about the illegally parked car and/or forward your call to the dispatcher. We will send an officer to check out the situation.
   
   
5. Oversold parking — make a suggestion! There is not much the Parking Department can do about the amount of parking available vs. how many people buy permits. The Parking Commission is happy to consider any suggestions you might offer them on methods we could use to limit the number of parking permits sold each year.

Long-term meters (1-, 2-, 4- and 10-hour meters) are usually ticketed the same hours of the lot where they are located. For example, in yellow lots, meters are ticketed 8-4, in staff lots, meters are ticketed 7-5 or 7:30, and in the dorms, meters are ticketed 24 hours between 7AM on Monday and 5PM on Friday.